Who is m24o?
milano24ore is a travel boutique for Italy founded and managed by Olaf & Ellen. We have been living in Italy for more than 20 years and have founded in 2000 milano24ore. Since then, we have shared with our guests our rich experience and insider knowledge. Over the years, this has resulted in a very personal guide, which is constantly being supplemented and updated. We work with the best local tourism experts and reliable tourism operators to provide individual services and travel packages for private travelers as well as for businesses and tour groups.
milano24ore Via Collodi, 7a I-20065 Inzago (MILANO) / Italy Owner: Olaf Millauer, Fax: + 39 02 3919 0484, Tax ID: IT13175670150, Email: [email protected], Web: www.m24o.net
The website’s content copyright is owned by milano24ore. Reproduction or use of photos, graphics, and texts in other electronic or printed publications is not permitted without explicit written consent by milano24ore. The operator of the website is a member of the German Association of Press Journalists, DVPJ membership number 21844. The permissions of the relevant Italian institutions, which are necessary for the image material, are available and can be presented at a reasonable request. Most of the photos are our own shots. Licenses are available for the few stock images we use. For the use of our own photographs of buildings, cities, and landscapes, we have always made an honest effort to obtain permission for publication from the relevant authorities. We have mostly succeeded in this, although it has happened again and again that the concept of freedom of panorama in the local authorities has not been dealt with in a timely manner. Our concern first and foremost is to promote local tourism and with good photos attract the foreign visitors for a trip to Italy.
Brand and Design
Milano24ore is a registered and protected brand since many years. At the end of 2018, we decided to realign and modernize our brand. On this occasion, we also wanted to improve usability. We wanted to try to make it easier for our guests to plan their trip to Italy. In order to keep up internationally, we have been helped by a renowned branding agency. See the result here. We hope you like it as much as we do. We look forward to your feedback: [email protected] Design and graphical concept: JungleFish Shanghai (www.junglefish.net).
What is the place of Jurisdiction?
The company is registered and operates in Milan which is also the place of jurisdiction. In case of any dispute we shall use the European Commission online dispute resolution (OS) platform: https://ec.europa.eu/consumers/odr/main/index.cfm
Can you trust m24o?
m24o is a privately owned and owner-managed small German travel agency in Milan, Italy. All tours and travel products are organized by a large local tour operator with offices all over Italy.
How does the payment work?
50 of the travel price upon reservation confirmation, 50% of the travel price one month before arrival
How do I get my travel documents?
Travel documents will be delivered by email in PDF format. The vouchers and e-tickets can be printed locally without delay. If necessary, tickets will be delivered by courier to your hotel or you may pick up the tickets at the box office.
Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS). You can find them at https://ec.europa.eu/consumers/odr. This is used for the out-of-court settlement of disputes in online sales contracts. We do not participate in the arbitration procedure via the OS platform (ODR regulation) and are not obliged to do so within the meaning of the VSBG.
Design and graphical concept: JungleFish Shanghai